Error in request message: xp.get_tag() failed

Questions and Answers : Windows : Error in request message: xp.get_tag() failed

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Ardis

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Message 87828 - Posted: 5 Dec 2017, 7:27:26 UTC

We don't seem to be feeling well. Rosetta is currently running three of four tasks, but every five seconds or so the BOINC Manager status says "Scheduler request in progress." The event log looks like this:

12/5/2017 1:15:06 AM | Rosetta@home | Sending scheduler request: To report completed tasks.
12/5/2017 1:15:06 AM | Rosetta@home | Reporting 1 completed tasks
12/5/2017 1:15:06 AM | Rosetta@home | Not requesting tasks: don't need (not highest priority project)
12/5/2017 1:15:07 AM | Rosetta@home | Scheduler request completed
12/5/2017 1:15:07 AM | Rosetta@home | Error in request message: xp.get_tag() failed

Then it's "communication deferred" for a few seconds, repeat ad nauseam.

Any ideas on how to improve our health?

Ardis
Win10, Mgr 7.8.3
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Message 87839 - Posted: 6 Dec 2017, 19:42:22 UTC

Is it showing that it is reporting 1 completed task each time? Or does that vary? Do you still see a task in the this that is "ready to report"?
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Ardis

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Message 87859 - Posted: 8 Dec 2017, 6:56:06 UTC - in response to Message 87839.  

Is it showing that it is reporting 1 completed task each time? Or does that vary? Do you still see a task in the this that is "ready to report"?


Yes, but it's the same task over and over. I tried unsuccessfully to abort it, then reset the whole project yesterday (lost one ~8 hour wu).

Right now there are 14 tasks uploading (10 are Rosetta), but they don't seem to be going anywhere. That used to be a pretty transient state, but not now. Thinking it might be a BOINC Manager issue, I got a new copy of 7.8.3 and ran the repair option. Didn't seem to make any difference.

Today there are a lot of "no command" error messages that look like this:

12/8/2017 12:39:10 AM | Rosetta@home | [error] Error reported by file upload server: no command


There are also several Transfers entries that seem to be sticking around for a long time too. The original 5 second error report cycle isn't happening any more, but we're still not acting very normal. Any Ideas?
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Message 87885 - Posted: 11 Dec 2017, 14:59:34 UTC

I have not seen similar errors before, nor reports from others. Has anything changed in your network recently? I hate to suggest it, because it always sounds like busy-work, but have you rebooted the machine? Completely power off, wait 10 seconds, power up. Possible the network card or driver is just messed up in a way that cannot recover.

You say you have 10 R@h tasks that aren't going anywhere. These must be from after you reset the project? Does this mean they are still trying to upload? Or that they are unable to report as completed?

What is going on with the other 4 tasks? Are they having similar problems with another project?
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Questions and Answers : Windows : Error in request message: xp.get_tag() failed



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