Cannot change email address

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squaregoldfish

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Message 89229 - Posted: 6 Jul 2018, 20:13:14 UTC

I'm trying to change the email address on my account, and I can't - I simply get a message saying "New email address '<address>' is invalid."

Any idea why this is happening? It's definitely a valid address - I use it every day :)

Steve.
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Mod.Sense
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Message 89238 - Posted: 8 Jul 2018, 20:09:25 UTC

Have you perhaps already created another R@h account with the new EMail address?
Rosetta Moderator: Mod.Sense
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Message 89239 - Posted: 8 Jul 2018, 20:15:26 UTC

Some details on how the BOINC Server validates EMails are in this thread.
Rosetta Moderator: Mod.Sense
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squaregoldfish

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Message 91101 - Posted: 9 Sep 2019, 5:49:16 UTC

Just realised I never said how I figured this out. Based on the link above, it was because I was connected through a VPN.
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Message 107786 - Posted: 4 Dec 2022, 15:35:44 UTC - in response to Message 91101.  

I am also getting the 'invalid' email address error when trying to change my address. I did not find my protonmail.com address in a search of the spam site and I have tried making the change with and without VPN.
Any suggestions as to the next step?
Thank you for any help
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Questions and Answers : Web site : Cannot change email address



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