Problems trying to download WUs.

Questions and Answers : Windows : Problems trying to download WUs.

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MaxeMill

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Message 76204 - Posted: 22 Nov 2013, 12:47:11 UTC

Whenever my PC tries to download new WUs I get this:

21/11/2013 15:19:17 | rosetta@home | Started download of minirosetta_3.48_windows_intelx86.exe
21/11/2013 15:19:17 | rosetta@home | Started download of minirosetta_graphics_3.48_windows_intelx86.exe
21/11/2013 15:19:28 | rosetta@home | Incomplete read of 4718.000000 < 5KB for minirosetta_3.48_windows_intelx86.exe - truncating
21/11/2013 15:19:28 | rosetta@home | Incomplete read of 4718.000000 < 5KB for minirosetta_graphics_3.48_windows_intelx86.exe - truncating
21/11/2013 15:19:28 | rosetta@home | Finished download of minirosetta_3.48_windows_intelx86.exe
21/11/2013 15:19:28 | rosetta@home | Finished download of minirosetta_graphics_3.48_windows_intelx86.exe
21/11/2013 15:19:28 | rosetta@home | Started download of Helvetica.txf
21/11/2013 15:19:28 | rosetta@home | Started download of minirosetta_database_b14204d.zip
21/11/2013 15:19:28 | rosetta@home | [error] File minirosetta_3.48_windows_intelx86.exe has wrong size: expected 25803776, got 0
21/11/2013 15:19:28 | rosetta@home | [error] Checksum or signature error for minirosetta_3.48_windows_intelx86.exe
21/11/2013 15:19:28 | rosetta@home | [error] File minirosetta_graphics_3.48_windows_intelx86.exe has wrong size: expected 12150784, got 0
21/11/2013 15:19:28 | rosetta@home | [error] Checksum or signature error for minirosetta_graphics_3.48_windows_intelx86.exe
21/11/2013 15:19:29 | rosetta@home | Incomplete read of 4718.000000 < 5KB for Helvetica.txf - truncating
21/11/2013 15:19:29 | rosetta@home | Incomplete read of 4718.000000 < 5KB for minirosetta_database_b14204d.zip - truncating
21/11/2013 15:19:29 | rosetta@home | Finished download of Helvetica.txf
21/11/2013 15:19:29 | rosetta@home | Finished download of minirosetta_database_b14204d.zip
21/11/2013 15:19:29 | rosetta@home | [error] File Helvetica.txf has wrong size: expected 66708, got 0
21/11/2013 15:19:29 | rosetta@home | [error] Checksum or signature error for Helvetica.txf
21/11/2013 15:19:29 | rosetta@home | [error] File minirosetta_database_b14204d.zip has wrong size: expected 68588621, got 0
21/11/2013 15:19:29 | rosetta@home | [error] Checksum or signature error for minirosetta_database_b14204d.zip

Running under Windows 7 Home Premium SP1. BOINC version 7.2.28(X86), wxWidgets 2.8.10.

Rosetta runs fine on my other PC using Windows XP.
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Message 76215 - Posted: 23 Nov 2013, 23:45:43 UTC

Perhaps a firewall is blocking the downloads? Do you know what you have for antivirus and firewall setup?
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Vimaxus

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Message 76334 - Posted: 8 Jan 2014, 8:14:44 UTC

I have the same problem on one of the computers, oddly the most suited for Rosetta. I have read a lot of the threads with problems and I tried most of the solution suggested.

Since I'm also running GPUGRID I tried removing the project but after 24h still no download so I went back. I also updated to the latest drivers. I know it's not the network firewall because another computer on the network gets WU just fine.

It's odd that after I reset the project, it first gets in the transfer queue the exe and then, about a day later, it gets a list of working units to be downloaded so it has access to at least some part of the Rosetta servers. However not a single byte gets downloaded.

Are there any specific ports that need to be opened specifically for Rosetta?

Is it because I had a long absence on this machine (many months) that I don't get any work?
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Message 76345 - Posted: 12 Jan 2014, 17:58:04 UTC

BOINC applications like Rosetta typically only rely on port 80 to communicate with the application servers. This is the same port used for basic internet in a browser.

Sometimes an antivirus program selects specific types of files that it is concerned about, and perhaps is trying to quarantine them.
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Questions and Answers : Windows : Problems trying to download WUs.



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