Outage notice

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ficba

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Message 96991 - Posted: 31 May 2020, 12:57:48 UTC - in response to Message 96967.  

really need an android fix. The windows fix worked well, but can't figure out android.
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Natascha

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Message 96992 - Posted: 31 May 2020, 13:02:21 UTC

Hi,
there is a project delay since yesterday. Both uploads and downloads don't work. Up to now I have twelve projects waiting for server-connection. Is there anything I can do?
Thank you.
Kind regards!
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Sid Celery

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Message 96995 - Posted: 31 May 2020, 13:15:20 UTC - in response to Message 96991.  

really need an android fix. The windows fix worked well, but can't figure out android.

From the noises being made, it really doesn't look like an android fix is coming before deadlines.
I'd completed all my Rosetta tasks already, but I'm inclined to advise you join World Community Grid to run their Open Pandemics CV19 tasks and suspend/abort any Android Rosetta tasks you've still got.
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Sid Celery

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Message 97000 - Posted: 31 May 2020, 13:40:47 UTC - in response to Message 96992.  

There is a project delay since yesterday. Both uploads and downloads don't work. Up to now I have twelve projects waiting for server-connection. Is there anything I can do?
Thank you. Kind regards!

Take a look in this thread for solutions for your PC.
Your phone doesn't have a solution at this time
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dclawrence

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Message 97020 - Posted: 31 May 2020, 15:36:34 UTC - in response to Message 97000.  

There is a fix for this issue:

Look at the message thread > Switch to using SSL (Secure Socket Layer)
sort by newest first

Look for message:

Message 96960 - Posted: 31 May 2020, 6:51:35 UTC - in response to Message 96959.

you need a new file called "ca-bundle.crt"

Hope this helps, Stay Safe
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dclawrence

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Message 97021 - Posted: 31 May 2020, 15:39:06 UTC - in response to Message 96992.  
Last modified: 31 May 2020, 15:44:04 UTC

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Profile shanen
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Message 97040 - Posted: 31 May 2020, 17:51:32 UTC - in response to Message 83058.  

It would have been nice if you had pushed that notice to the clients in case people wanted to make sure they had enough tasks queued. Because of the short-deadline problem, most of my machines are now idled.
#1 Freedom = (Meaningful - Constrained) Choice{5} != (Beer^3 | Speech)
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Brian Nixon

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Message 97041 - Posted: 31 May 2020, 18:03:15 UTC - in response to Message 97040.  

shanen wrote:
It would have been nice if you had pushed that notice
The notice at the top of the thread is three years old and no longer relevant. This thread got bumped yesterday because of a new issue, which is discussed in more detail in several other more recent threads.

If you want to get your [Windows; I don’t know about other OSes] machines going again rather than wait for an updated BOINC client, please try the procedure in this post.
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Ryan Merritt

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Message 97271 - Posted: 7 Jun 2020, 13:40:58 UTC

Anyone else unable to connect since the outage?
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Jim1348

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Message 97272 - Posted: 7 Jun 2020, 15:58:58 UTC - in response to Message 97271.  

I just downloaded two of the 4.20. It seems OK, though the BOINC reporting is now strange.
It is hard to figure out what is going on with the new version.
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mikey
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Message 97276 - Posted: 7 Jun 2020, 21:23:38 UTC - in response to Message 97271.  

Anyone else unable to connect since the outage?


I am getting workunits just fine now.
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Melvin

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Message 97379 - Posted: 14 Jun 2020, 11:40:58 UTC - in response to Message 97276.  

Yes, a while ago I noticed my Android phone (running BOINC 7.4.53) had 3 Rosetta work units sat there for well over a week with transfers pending, all were deadline 2/6.
Task summary showed "uploading", but project summary showed repeated "Communication scheduled in ..... Transfers pending 3".
No problem with other projects on that device, nor with Rosetta or other projects on Linux and Windows 10 desktops or laptop.
Just on this Android (v8.1.0) device.
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Melvin

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Message 97381 - Posted: 14 Jun 2020, 12:06:08 UTC - in response to Message 97276.  

PS: although the tasks still show as awaiting upload, going to the Rosetta site I now see no tasks listed for that device (4462144).
Typing the long task names into the search shows.
"Unable to handle request. No such task: 14ffb8a64f5c34e1161bd6"
"Unable to handle request. No such task: Junior_HalfRoid_design6_cart_COVID-19_SAVE_ALL_OUT_IGNORE_THE_REST_1yz8fo4k_929581_34_0"
"Unable to handle request. No such task: Junior_HalfRoid_design6_cart_COVID-19_SAVE_ALL_OUT_IGNORE_THE_REST_1hv3wm8h_929388_34_0"
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dduggan47

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Message 97382 - Posted: 14 Jun 2020, 13:18:02 UTC - in response to Message 97381.  

I'm seeing exactly the same thing. The last contacted listed for my Android device (3824869) was 5/31/20. It's been trying to upload results since then to no avail.

The device (a phone) has internet connectivity with all other sites I've tried and my two Windows machines, using the wi-fi, are having no issue.
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Profile Ray Murray
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Message 97383 - Posted: 14 Jun 2020, 17:12:10 UTC - in response to Message 97382.  

Look at Sid Celery's post just a few posts ago.
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dduggan47

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Message 97390 - Posted: 14 Jun 2020, 23:34:42 UTC - in response to Message 97383.  

Look at Sid Celery's post just a few posts ago.


Thank you.
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mikey
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Message 97392 - Posted: 15 Jun 2020, 3:09:20 UTC - in response to Message 97382.  

I'm seeing exactly the same thing. The last contacted listed for my Android device (3824869) was 5/31/20. It's been trying to upload results since then to no avail.

The device (a phone) has internet connectivity with all other sites I've tried and my two Windows machines, using the wi-fi, are having no issue.


Update Boinc the version needs updating!!!
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Melvin

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Message 97394 - Posted: 15 Jun 2020, 9:57:05 UTC - in response to Message 97383.  

Thank you.
I had checked that the store on the phone still only supported BOINC v7.4.53 (last updated 3 Jul 2016),
and browsing to the BOINC site from the phone detected the Android device type but also only offered 7.4.53.
So if the phone doesn't have a solution, and there seems no easy way to return completed units meanwhile, is it best to suspend the project to avoid wasting new downloads,
or to do nothing and expect the project to automatically not send new work until BOINC has been updated to a suitable version for the device?
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mikey
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Message 97398 - Posted: 15 Jun 2020, 12:16:16 UTC - in response to Message 97394.  

Thank you.
I had checked that the store on the phone still only supported BOINC v7.4.53 (last updated 3 Jul 2016),
and browsing to the BOINC site from the phone detected the Android device type but also only offered 7.4.53.
So if the phone doesn't have a solution, and there seems no easy way to return completed units meanwhile, is it best to suspend the project to avoid wasting new downloads,
or to do nothing and expect the project to automatically not send new work until BOINC has been updated to a suitable version for the device?


That requires more programming and testing and that doesn't happen here at Rosetta, they have a sererate Project for that.
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Sid Celery

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Message 97399 - Posted: 15 Jun 2020, 15:20:23 UTC - in response to Message 97394.  

Thank you.
I had checked that the store on the phone still only supported BOINC v7.4.53 (last updated 3 Jul 2016),
and browsing to the BOINC site from the phone detected the Android device type but also only offered 7.4.53.
So if the phone doesn't have a solution, and there seems no easy way to return completed units meanwhile, is it best to suspend the project to avoid wasting new downloads,
or to do nothing and expect the project to automatically not send new work until BOINC has been updated to a suitable version for the device?

Rosetta is my primary project, so I always want to run it first, but even if you can grab tasks on later beta versions they don't run and certainly don't return successfully, so reluctantly I have to agree until a new Boinc Android version (not the current betas) finally solve the problem.

I hope someone will shout up when that finally comes to pass.

My backup project, WCGrid, runs Covid19 tasks in their Open Pandemics sub-project. I'm running that now (very badly)
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